• F.A.Q

    PLEASE CHECK OUT THE FOLLOWING FREQUENTLY ASKED QUESTIONS & ANSWERS.

    IF YOU CANNOT FIND A SOLUTION FOR PLEASE CONTACT SUPPORT@GYYMI.COM

     

    GENERAL GYYMI FAQS ----------- FAQS FOR GYMS ---------- FAQS FOR TRAINERS

  • GENERAL GYYMI FAQS

    WHAT IS GYYMI?

    • GYYMI IS A UNIQUE FITNESS MANAGEMENT SYSTEM THAT CONNECTS TRAINERS AND THEIR CLIENTS TO FLEXIBLE & AFFORDABLE GYM SPACE THROUGHOUT THE FITNESS COMMUNITY.
    • GYYMI PROVIDES GYMS WITH THE ABILITY TO MAKE EXTRA INCOME BY OFFERING AVAILABLE SPACE TO QUALIFIED TRAINERS AND THEIR CLIENTS.
    • GYYMI INTRODUCES GYM MANAGERS TO HIGHLY QUALIFIED PROFESSIONAL TRAINERS.
    • GYYMI IS A POWERFUL TOOL TO HELP TRAINERS TAKE CONTROL OF THEIR BUSINESS, MANAGE THEIR CLIENTS AND EARN MORE ANYTIME, ANYWHERE.

     

    HOW MUCH DOES GYYMI CHARGE?

    The GYYMI app is FREE to download. Nominal booking fees are charged to users of the APP along with transaction/Credit Card fees if relevant. All fees and charges are clearly displayed to App users prior to confirmation of payments, so you always know what you are paying for. For full details of fees and charges see below in the relevant category for FAQs.

    HOW LONG DOES IT TAKE TO SET UP AND GET GOING ON GYYMI?

    The best thing about GYYMI is that it has been created by Fitness Professionals for Fitness Professionals – so we know your time is precious! With a few steps and details to be added in a very quick and easy format, you will be up and running within just a few quick minutes, and instantly access all the great features of GYYMI. The good news is, that once set up and going on GYYMI the time you will save running your business will amaze you.

    WHO IS THE TEAM BEHIND GYYMI

    COMING SOON

  • FAQ FOR GYMS

    Q. HOW MUCH DOES GYYMI CHARGE GYMS?

    A. The GYYMI app is FREE to download. Nominal booking fees are charged to users of the APP along with relevant transaction/Credit Card fees. All fees and charges are clearly displayed to App users prior to confirmation of payments, so you always know what you are paying for. Gyms set their price based on an hourly basis. A 10% booking fee is charged to the GYM for the session. Eg: If a GYM sets their price @ $15, a $1.50 booking fee will be charged for that session when booked. The Gym will be paid out $13.50 for that session. (less any transaction/account fees by Stripe). See example below: (insert picture of the app screen showing a session booked and payment flow)

    Q. WHAT IF I AM REGISTERED FOR GST?

    A. GYYMI makes running your Gym super easy! If you have selected ‘GST registered‘ when setting up your profile on GYYMI all invoicing to your business and from you to your Trainers will incorporate the GST charges. GYYMI wants to do all the hard stuff for you and make running your Fitness business as easy as possible. Look professional and organised with GYYMI. See sample invoice below, automatically generated and sent to your clients at the touch of a button (insert picture of invoice templates x 2 – Trainer invoice to Client / Gym invoice to Trainer)

    AS A GYM WILL I BE BETTER OFF FINANCIALLY WITH GYYMI?

    Here’s the best news for GYYMI Gyms – with GYYMI you can watch your income grow, effortlessly! It‘s as simple as setting up your available blocks of time where you want more people in your gym, you set the hourly price, you set the number of people you want training at any one time and GYYMI does the rest! What are you waiting for?! Get your Gym on the map and earn more today.

    WILL GYYMI IMPACT MY NORMAL BUSINESS?

    With GYYMI you are always in control. After all, you know your business better than anyone else! If you have quiet times in the gym that you would love to fill with people training and increase your daily income, then these times are perfect to set up your available blocks in. Want flexibility around when you open your gym to qualified Gyymi Trainers? No problem! You can apply a simple block structure or get as complex as you like with setting up your available blocks. There are no limits with the number of blocks you can set up across your day, each block can be set to suit your busy and quiet periods – increase or decrease your capacity, increase or decrease your hourly session price, you’re in control.

    HOW DO I KNOW GYYMI TRAINERS WILL BE QUALIFIED?

    Only qualified and insured Trainers can register with GYYMI. We suggest ​all new Trainers to your gym you request a meet and greet 15minutes prior to their first session so you can meet each other. This is a great opportunity to show them around and give them an induction to your gym, let them know the culture and vibe you have created and any gym etiquette you would like them to maintain. We encourage all GYYMI Trainers to have their qualifications uploaded to their phone, so feel free to ask to see them any time. With GYYMI you will open the door of your gym to a world of qualified and energetic Trainers and their clients!

    HOW DO I SET MY BLOCKS TO SUIT MY GYM OPENING TIMES?

    COMING SOON

    CAN I SET THE HOURLY RATE?

    COMING SOON

    WHAT IS GYYMI EXPRESS SET UP

    COMING SOON

    WHAT INFORMATION DO I NEED TO SET UP MY GYM ON GYYMI

    COMING SOON

    HOW MUCH DOES IT COST TO JOIN GYYMI?

    COMING SOON

    ARE GYYMI TRAINERS QUALIFIED?

    COMING SOON

    HOW MANY CLIENTS WILL THE TRAINERS BRING TO MY GYM?

    COMING SOON

    WHERE ARE MY BOOKINGS?

    COMING SOON

    CAN I CREATE DISCOUNT CODES?

    COMING SOON

  • FAQ FOR TRAINERS

    Here are a bunch of questions that we regularly get asked by Trainers and Gym Owners to help you out!

    HOW MUCH DOES GYYMI CHARGE TRAINERS?

    The GYYMI app is FREE to download. Nominal booking fees are charged to users of the APP along with relevant transaction/Credit Card fees. All fees and charges are clearly displayed to App users prior to confirmation of payments, so you always know what you are paying for. Trainers can make a booking at a Gym of their choice. A 10% booking fee + 50c is charged to the Trainer for the session. Eg: If a Trainer books a $15 Gym session, a $1.50 + .50c booking fee will be charged for that session when booked. The Trainer will pay $17.00 for that session. (plus any transaction/credit card fees by Stripe). See example below: ​- (insert picture of the app screen showing a session booked and payment flow).

     

    If a Trainer invites a client to the app and receives payment for the session from their client, a 5% booking fee is charged eg: If a Trainer sets their client price @ $80 a session, a $4.00 booking fee will be charged for that session when booked. In this instance, the 10% gym booking fee outlined above will be waived and the Trainer will be paid out $76 for that session. (less any transaction/account fees by Stripe). See example below: - (insert picture of the app screen showing a session booked and payment flow)

    WHAT IF I AM REGISTERED FOR GST?

    GYYMI makes running your business super easy! If you have selected ‘GST registered‘ when setting up your profile on GYYMI all invoicing to your business and from you to your Clients will incorporate the GST charges. GYYMI wants to do all the hard stuff for you and make running your Fitness business as easy as possible. Look professional and organised with GYYMI. See sample invoice below, automatically generated and sent to your clients at the touch of a button. - (insert picture of invoice templates x 2 – Trainer invoice to Client / Gym invoice to Trainer)

    AS A TRAINER WILL I BE BETTER OFF FINANCIALLY WITH GYYMI?

    As trainers, we know what the burden of expensive rental agreements feel like, we understand the added stress that comes with having to meet your weekly outgoings before you break even. With GYYMI you pay as you go and only pay to train your clients in Gyms on a session by session basis, so you remain in control of your cash flow! GYYMI connects like-minded Trainers and Gyms on a fully flexible basis. You don’t have to choose just one or two gyms for your client training sessions, with GYYMI you can select a gym anywhere on the map, that really suits your client’s needs, and to keep your sessions fresh you can try a different gym every week! It‘s so simple to do and your clients will love it too - you can even receive client payments through the App, no more awkward conversations around money, no annoying juggling of cash for your clients. With GYYMI it’s so simple. Set your hourly client fee, set the number of people you want training for each session and GYYMI does the rest! Start exploring all the gyms on the map today, expand your client base and watch your income grow.

    HOW DO I MAKE AN INSURANCE CLAIM

    Please visit our entire section that addresses making a claim and other aspects of Insurance by visiting; gyymi.com/insurance