fEes and charges

Q. CAN YOU PLEASE HELP ME UNDERSTAND GYYMI INVOICING?

 

A.1. FOR TRAINERS WHO BOOK A GYM

After you have made a booking with a gym, you will receive a weekly statement to list all of the transactions that have occurred in that statement period of Monday to Sunday (7 days). After booking the gym the money will come out of your account. Just think of it like you are paying someone on internet banking - the money comes out of your account immediately but usually takes a couple of days to reach the person you need to pay. This is to make sure all security requirements are met, anti-money-laundering laws are adhered to.

 

A.2. FOR TRAINER WHO RECEIVES MONEY FROM A CLIENT

The same idea applies here when your client pays you via the GYYMI app within the current weekly statement period. The only difference is if you run your session with your client and they forget to accept until after the session is run, you may find that the payment doesn't appear in the current statement period. Never fear, the transaction will appear in the next statement.

 

A.3. FOR GYMS GETTING PAID BY A TRAINER

Just as for the Trainer invoices, the invoices you will only receive if there have been bookings during the statement period of 7 days.

 

A.4. FOR CLIENTS PAYING THEIR TRAINER

And the same applies to clients. If they pay their trainers via the app, they will receive an invoice for that statement period of 7 days